All of our indoor pillows include an insert made from 95% feather 5% down. Feathers are triple washed.
Lacefield outdoor pillows include a weather resistant polyfill insert.
We introduce new collections twice a year, in January and July. To stay abreast of new product offerings, join our email list on the Lacefield homepage.
At the moment, we are not hiring. Please check back for updates or forward your resume for future consideration to email@example.com
Lacefield is an Internet store with a large warehouse distribution facility. We have retail partners throughout the US and Canada. Please click the STORE LOCATOR tab to find a retailer in your area.
We happily partner with retailers and licensed interior designers. Please click the WHOLESALE APPLICATION tab to read our WHOLESALE policies and to fill out the online application. Approval can take 2-5 business days. Please fax or email a copy of your resale certificate in addition to completing the online application.
You will receive a shipping confirmation email with a tracking number once your order has been shipped.
Yes. All of our fabrics are available for purchase by the yard under the header titled TEXTILES. We do not sell partial yards, so please round up to the nearest whole yard when placing your order. There is a 2 yard minimum per pattern/colorway.
Yes we do! If you would like to join our mailing list, please click the ENVELOPE icon at the top of the page. As a member of our email list, you will receive information on sales, upcoming events, new designs and special offers.
The majority of furniture and accessories used in our lifestyle vignettes are from our prop closet and are not for sale.
To ensure satisfaction with your purchase, we recommend requesting a swatch to view color and pattern in person. Lacefield textile swatches measure 8x8 and are $1.50 each. Search for swatches under the TEXTILE section of the website.
We will accept returns on unwashed, unused items in salable condition and in their original packaging within 10 days of receipt. Unfortunately, we cannot accept returns on fabric swatches, cut fabric yardage, upholstered furniture or sale items. A return authorization RA# and original receipt (packing slip) must be accompanied with the returned items. To request a RA#, please email firstname.lastname@example.org or call 404.351.5450 ext.110 or ext.122. If you are unsure of color and/or pattern, please purchase a swatch from the TEXTILES section.
Please pack and seal the items you have been approved to return in its original packaging with the packing slip included. Clearly mark your RA# on the outside of the package. Customers are responsible for all shipping costs. For your protection, we recommend using UPS or FedEx Ground for your return. Please keep the tracking number from your return shipment to ensure that the package is delivered to our warehouse.
Absolutely no returns will be accepted beyond the 10 day return period. Returns will be refunded in the original form of payment, less original shipping charges. Returns that arrive with postage due will be returned to sender.
Please note, ALL returns on WHOLESALE ORDERS and BETH LACEFIELD FOR SURYA RUGS will incur a 10% restocking fee, in addition to shipping charges.
Customer Service is available to assist you with any questions between the hours of 9-5 PM EST at 404.351.5450 ext. 110 or ext. 122, or by email at email@example.com
Please allow up to 24 hours for a personal response to your email inquiries.
We strive to maintain inventory on all product. However, due to the nature of our designer pillows and drapery panels, some items may take up to two weeks to ship.
If an item is on backorder and will take longer that the normal shipping timeframe, you will be notified via email as to the status of that particular item.
All Lacefield products are shipped via UPS Ground. Please note that UPS does not ship to PO boxes. Shipping charges are calculated at 10% of the total order amount.
If you need an item to be rushed, please contact customer service to make your request by phone. Customer Service can be reached at 404.351.5450 ext. 110 or ext.122
If you order is shipping within the state of Georgia, you will be charged 7% sales tax on your order. All other states are exempt from sales tax.
Most merchandise has a care label and/or washing instructions attached. We generally recommend spot cleaning our pillows with applique details.